918kissapk is committed to protecting your personal data. This Privacy Policy explains what we collect, why we collect it, how we use it, and the rights you hold as a Member.
All personal data transmitted to and from 918kissapk is protected using industry-standard 256-bit SSL encryption. Your information is never sent in plain text.
918kissapk does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data belongs to you.
We collect only what is necessary for account operation, KYC compliance, and responsible gambling obligations. No surplus or speculative data is gathered.
You have the right to access, correct, port, and request deletion of your personal data. Submit a request to our support team and we will respond within 30 days.
Data is not held indefinitely. Retention periods are tied to regulatory requirements — typically 5 to 7 years for transaction and identity records under AML obligations.
918kissapk uses cookies strictly for session management, security, and platform analytics. No third-party advertising cookies are deployed on this site.
This policy applies to all 918kissapk Members and website visitors.
This Privacy Policy ("Policy") sets out how 918kissapk ("the Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("Members", "Users", "you") who register for or interact with the 918kissapk platform, accessible at https://918kissapk.cam.
918kissapk is a Malaysia-focused online casino and sports betting platform serving players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and the wider Malaysian market. We are committed to handling your personal data with care, transparency, and in accordance with applicable data protection laws and best practices.
By registering an account or continuing to use the 918kissapk Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
918kissapk collects personal data in the following categories, depending on the nature of your interaction with the Platform:
| Category | Examples | Collection Trigger |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, nationality | Account registration & KYC |
| Contact Data | Email address, Malaysian mobile number, residential city | Account registration |
| Financial Data | Bank account number, e-wallet ID (Touch 'n Go, Boost, GrabPay), FPX reference numbers, USDT wallet addresses | Deposit & withdrawal requests |
| Transaction Data | Deposit history, withdrawal history, bet records, game session logs, bonus claims | Platform activity |
| Technical Data | IP address, device type, browser type, operating system, session duration | Automatic collection on Platform access |
| Verification Documents | Copy of MyKad, passport, utility bill, bank statement | KYC verification requests |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Customer support interactions |
| Responsible Gambling Data | Self-exclusion requests, deposit limit settings, cooling-off period records | Responsible gambling tool usage |
918kissapk uses your personal data for the following purposes only:
Each category of processing activity at 918kissapk is grounded in one or more of the following lawful bases:
918kissapk does not sell, rent, or otherwise commercialise your personal data. We may share your data with the following categories of recipients in limited, strictly necessary circumstances:
All third-party recipients of personal data are contractually required to maintain appropriate data security standards and to use personal data only for the specific purpose for which it was disclosed. 918kissapk does not permit its data processors to use Member data for their own commercial purposes.
918kissapk retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, taking into account our legal and regulatory obligations. The following retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Documents | 7 years from account closure | AML regulatory obligation |
| Transaction Records | 7 years from transaction date | AML & financial recordkeeping |
| Responsible Gambling Records | 5 years from last interaction | Regulatory compliance |
| Customer Support Records | 3 years from resolution | Dispute resolution & quality review |
| Marketing Consent Records | Duration of consent + 1 year | Demonstrating lawful basis |
| Technical / Log Data | 90 days | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be associated with an identifiable individual.
918kissapk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
918kissapk uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognise you, maintain your session, and improve your experience.
We use the following categories of cookies:
918kissapk does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking technologies on this Platform.
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the Platform. Analytics cookies may be declined without impact to core Platform functionality.
As a Member of 918kissapk, you hold the following rights in respect of your personal data. These rights may be subject to certain limitations where processing is necessary for legal compliance or legitimate security interests.
Request a copy of all personal data we hold about you, including how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data. You may also update contact details directly in your account settings.
Request deletion of your personal data where it is no longer necessary, where consent is withdrawn, or where processing is unlawful — subject to our legal retention obligations.
Request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested or an objection is under review.
Receive a structured, machine-readable copy of personal data you have provided to us, where processing is based on consent or contract, for transfer to another service.
Object to processing based on legitimate interests, including direct marketing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
To exercise any of the above rights, submit a written request to 918kissapk customer support via live chat or email. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 60 days with prior notification.
Requests to exercise data rights are free of charge. However, 918kissapk reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests, or to refuse such requests in accordance with applicable law.
918kissapk is strictly an adults-only platform. Membership is open only to individuals who are aged 21 years or above. We do not knowingly collect personal data from individuals under the age of 21.
As part of our KYC process, all Members are required to submit identity documentation confirming their date of birth. Where 918kissapk has reasonable grounds to suspect that an account holder is under the minimum age, the account will be suspended and all associated transactions will be placed under review pending investigation.
If you believe that 918kissapk has inadvertently collected personal data from a person under the age of 21, please notify us immediately at [email protected]. We will investigate and, where confirmed, delete the relevant data without undue delay.
In certain circumstances, personal data processed by 918kissapk may be transferred to, or accessed by, service providers located outside of Malaysia — for example, cloud hosting infrastructure or game software providers operating servers in other jurisdictions.
Where such international transfers occur, 918kissapk ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses requiring the recipient to maintain data protection standards equivalent to those applicable in Malaysia. 918kissapk will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing such safeguards.
Members may request information about the specific safeguards in place for international data transfers applicable to their account by contacting our Data Protection contact (see Section 14).
918kissapk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. Material changes will be communicated to Members via a notice on the Platform or by email to the registered address, with a minimum of 7 days' notice before the amended Policy takes effect.
The "Effective Date" displayed at the top of the Table of Contents indicates the version of this Policy currently in force. We encourage Members to review this Policy periodically to remain informed of how their personal data is being handled.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a potential data breach or privacy concern, please contact the 918kissapk data protection team through the following channels:
We aim to resolve all privacy-related enquiries promptly, fairly, and in accordance with applicable data protection obligations. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
Your personal data is protected, your winnings are yours, and our support team is available around the clock. Join thousands of Malaysian players who trust 918kissapk every day.
Play responsibly. For players aged 21 and above only.